CES 2016, LAS VEGAS –  HARMAN International Industries, Incorporated (NYSE: HAR), the premier connected technologies company for automotive, consumer and enterprise markets, announced today its cloud-based service delivery platform for the connected car. The platform allows automakers and service providers to introduce and easily deploy new enterprise cloud services to connected vehicles. This new platform is the latest offering from HARMAN that targets the existing and future demands for scalability, security, and flexibility in the provisioning of connected car services for automakers and their customers.

HARMAN’s Service Delivery Platform enables the launch of a variety of services including new software features after vehicle sale, vehicle data to predict part failures, forecasting for preventative maintenance, and analysis of warranty claims.  It is a powerful, comprehensive framework with a collection of core services, third party services and management features, fully integrated with vehicle systems and updated seamlessly over the air.

HARMAN Service Delivery Platform includes a collection of managed and SAAS services available to automakers, including, but not limited to:

  • OTA Campaign Management

  • Vehicle Diagnostics

  • Remote Control

  • Connected Infotainment

  • Connected Navigation


Among the first new service providers for HARMAN Service Delivery Platform is HERE, a leader in mapping and location technology which enables rich, real-time location applications and experiences for consumers, vehicles, enterprises and cities. Automakers can now deploy HERE Real Time Transport Protocol Experts Group (TPEG) Traffic through the HARMAN Platform. HERE Real Time TPEG Traffic delivers up to the minute information about traffic conditions and incidents that could cause delays, including slower than normal traffic flow, road works and accidents - improving the accuracy of arrival times.

"HERE is pleased to offer its Traffic products and services through HARMAN’s innovative platform. The continued growth of the connected car market relies on effective cloud-based service delivery," said Tony Belkin, Director of Traffic and Dynamic Content at HERE. “The HARMAN Service Delivery Platform creates an important new way for automakers to access, customize and deploy HERE technology and advanced content for the benefit of their customers.”

From data analytics and OTA campaign management, to billing and provisioning, to content delivery, HARMAN’s comprehensive service delivery platform allows automakers to introduce their own customized services for drivers and passengers faster than ever.

"We are partnering with the leading automakers and their suppliers, along with the broader ecosystem of content, workflow, data and platform providers, to deliver the most comprehensive service delivery offering to the connected car market,” said Sanjay Dhawan, president, HARMAN Connected Services. “Our managed service platform brings end-to-end solutions to automakers that can be provisioned at a global scale, and are fully integrated with their own extensive in-vehicle and enterprise systems. Combined with our deep understanding of embedded infotainment and vehicle networks, HARMAN is uniquely positioned to capitalize on the explosion of mobility, cloud services and big data to lead a new era in automotive digital intelligence."

HARMAN’s Service Delivery Platform is available now. More information on the new platform is available at: http://services.harman.com/sdp.